COVID-19 Adjusted Buying Process

We ask that you do not use this service if you have recently traveled, are symptomatic, or have been exposed to a confirmed or suspected case of COVID-19.

Q. Are you buying used items?

A. Yes! We are currently accepting used CDs, LPs, DVDs, Blu-Ray, games, gaming consoles and accessories at all 9 locations.

Q. When can I drop off items?

We will be accepting purchases during regular business hours. Please note, we will only be accepting a certain number of drop-offs at a time. If we have reached our capacity, we will gladly take your name and phone number then contact you when we are accepting drop-offs again. It is advisable to call your local store in advance.

Q. Are my items processed immediately?

A. As the health & safety of our staff is our top priority, no purchases will be completed same day. You will be required to leave any items you would like to sell in-store. They will be held in quarantine for 3-5 business days before they are processed. Once your items have been processed you will be contacted by phone.

Q. How long will it take to go through my items?

A. It all depends on the amount of purchase drop-offs we receive. Each purchase will be automatically quarantined for 3-5 business days. After that period is over, they will be completed in order of drop-off. Our goal is to have them completed as quickly as possible!

Q. How does drop-off purchasing work?

A. Curbside purchase drop-off will proceed as follows:

  1. Items will be placed in a Beat Goes On plastic tote(s) by the person dropping them off. Staff will not touch any items at the point of drop-off. Items in personal boxes, bags and/or or lose items will not be accepted.
  2. Customers will be required to fill out a Drop-Off Receipt, including name, phone number, email address, description of items and/or number of items being dropped off and a signature is required at the bottom.
  3. The customer will take the white copy of the receipt for their records and the pink and yellow copies will be placed inside the tote for store use. Customers must show valid government issued photo ID at the point of drop-off. We will not accept any items if proper ID is not present. Please note that any items that are dirty, soiled, or unclean in any way will not be processed.

Q. How will you keep track of the items I drop off?

A. Once drop-off has been completed the associate will immediately label each tote with the customer name, how many totes they have in total and the date they were dropped off. They will be placed together for the quarantine period. Once the items have been processed any passes will be bagged, labeled, and set aside for pick-up.

Q. How do I collect any items you have decided not to purchase?

A. Any items we are not able to purchase will be held at the store level for 7 business days. You can pick-up your items anytime during current business hours.

Q. How do I receive payment?

A. We are offering payment in the form of a e-transfer, cheque (mailed to store for pickup or to your home) or in-store credit. We will not be giving out any physical cash at this time.

Q. How long will it take to receive payment?

A. E-transfers will be deposited within 24-48 hours. Cheques will be mailed via Canada Post. In-store credit will be processed at the store level during regular business hours.

Q. Are you still offering 30% more in-store credit?

A. Yes, we are always offering 30% more for in-store credit.

Q. What are your store hours?

A. We are currently open 10-6 Monday-Wednesday, 10-9 Thursday-Friday, 10-6 Saturday and 12-5 on Sunday.

Sell Us Your Discs

Sell us your used CDs, LPs, DVDs, Blu-Rays & Video Games

Trade them in for Cash or Credit at The Beat Goes OnTM

Bring your used CDs, DVDs, Blu-Rays & Video Games* into any The Beat Goes OnTM location for cash or credit. We offer cash or credit for your CDs (store credit is 30% more than the cash offer).

Some things to consider when bringing in your CDs, DVDs & Video Games*:

*The Beat Goes On™ buys all game systems, handhelds and games, including, but not limited to Nintendo, PlayStation, Sega, and Atari. All DS and Switch games must include their cases, as well as games for any disc-based systems. Older game cartridges can be bought without their boxes or instructions. Game systems must include at least one controller, power adapter, and AV cables. We do not buy software accessories, systems, UMD movies or PC games.

Find a Beat Goes On near you.